This is the web site of YourCustomChair.com
Our postal address is
77 Rinaldo Road
Northport, NY 11768
We can be reached via e-mail at customerservice@YourCustomChair.com
The following states the policy of YourCustomChair.com regarding the privacy rights of our visitors and customers. You have absolute control over when and how we use your personal data and you may Opt In or Opt Out of any program. If you have any questions concerning our policy, please email us at customer.service@YourCustomChair.com.
If our information or privacy practices change at a later date, we will post the changes on our website or communicate with you directly. You will have the opportunity to Opt Out if our changed policies are not acceptable to you.
- What we collect
- How we use your information
- How we protect children
- How you can change your personal information and change your status with regard to any lists or solicitations
- How we insure that your order information is secure
WHAT WE COLLECT
When you come to the YourCustomChair.com website, we record your domain name, but not your email address. Therefore, we track site visits and activity on the site, while protecting your anonymity. We are able to recognize you on a return visit to our website through the use of “cookies”. Cookies are usually attached to your computer’s hard drive. (Your browser may accept an instruction to disable the cookies, if you so desire.) The information we derive from cookies allows us track shopping experiences and preferences, but does not connect that data to your specific name or email address. We also participate in various Google measurement programs and these data are shared with Google.
When you make a purchase, we collect your name, address, telephone number, email address and credit card information so we can most effectively process your order and conduct any and all follow-up that your order may require. This information is stored in a secure environment off-site and is not accessible except by YourCustomChair.com.
We may also use these data to provide information we think will interest you about programs and promotions produced by one of our business partners or affiliates. If contacted, you may Opt Out of any and all such future communications.
HOW WE USE YOUR INFORMATION
Your personal data is used:
- To process your order
- To follow-up on any aspect of the transaction arising from your order
- To send you email or direct mail on products, services or promotions from YourCustomChair.com or our business partners or affiliates
- To enlist your participation in surveys to improve our offerings
- To combine your anonymous data with that of other visitors/purchasers online or in combination with public demographic data to improve our site, products or services
Your personal data may be shared with third parties with whom we have contracts. Third parties assist in maintaining and managing customer information, fulfilling promotions and providing communication services. We do not authorize these third parties to make use of your personal data in any situation, except for YourCustomChair.com related activities.
We offer products, services, promotions and contests directly or in conjunction with a number of partners. Data requested and provided voluntarily will be used to notify and fulfill promotional or contractual obligations. Our partners may, by contract, share your information as we share information on their customers.
If you do not want your personal information used in any of the programs described above, you may inform us directly and your information will not be shared or traded. Send an email to customerservice@YourCustomChair.com and include the words “Opt Out” in the Subject box. We will follow your wishes.
Except as described above, we do not rent or sell any information we collect to any unaffiliated third party, nor do we share such information.
HOW WE PROTECT CHILDREN
We abide by the Children’s Online Privacy Protection Act of 1998 and will not knowingly request personal information from anyone under the age of 13 without prior parental consent. If we become aware that we have information on or from children without having appropriate consents, we will take all necessary steps to remove the information from our files and to prevent any recurrence with the same person.
HOW YOU CAN CHANGE YOUR PERSONAL INFORMATION AND CHANGE YOUR STATUS WITH REGARD TO ANY LISTS OR SOLICITATIONS
YourCustomChair.com wants to communicate with you only if you want to hear from us. We will not make your email address available to any other company if you do not want to hear from the companies we have selected as promotional partners. However, if you supply us with address information requested on our site, you may receive mailings from time to time with information on new products, services or upcoming promotions from us or from our partners. In every case, each communication, from whatever source, will allow you to Opt Out of that or all future communications.
If you prefer not to receive communications by email, regular mail or telephone, please let us know. If you wish, at any time, to have your name removed from one list or from all lists, please let us know.
You may reach us by email at customerservice@YourCustomChair.com.
You may reach us by writing to: YourCustomChair.com; 77 Rinaldo Road: Northport, NY 11768
Removal from one list, one type of communication or from the general contact list may take up to four weeks. Even after you have been removed from such lists, please note that you may receive communications, including email, concerning any order you place with YourCustomChair.com.
HOW WE INSURE THAT YOUR ORDER INFORMATION IS SECURE
We want you to be confident in placing your order with YourCustomChair.com. We use Secure Sockets Layer (SSL) technology to insure your order and personal information are protected and encrypted while traveling on the Internet.
When you have made your product selections and go to Checkout, you can tell if SSL is working by determining if an unbroken key or lock (depending on your browser) appears on your screen, usually at the bottom right of the screen. You should also be able to tell by looking at the URL line of your browser; the site address goes from “http” to https” when you have accessed a secure server. If for any reason you cannot access our secure server, email us at customerservice@YourCustomChair.com.
PROTECTION ON LINKED WEBSITES AND SERVICE PROVIDERS
YourCustomChair.com may provide links to other websites and service providers solely for the information and convenience of our visitors. We have no responsibility or control over such sites. Each linked site has its own policies regarding privacy and security. You should preview each site’s terms and conditions before engaging in any transaction involving such linked sites.
For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at customerservice@YourCustomChair.com.
For all contact purposes please email: